Pharmacogenetics for Healthcare Professionals

English Nederlands

Pharmacogenetics for Healthcare Professionals

Terms and Conditions

Summary

Terms of Service - DNA testing

This summary is intended to provide you with a quick overview of Insight’s terms of service for DNA testing. "Insight" is officially registered as Insight Pharma Services BV. The company’s contact address is Postbus 1534, 3800 BM Amersfoort, the Netherlands. The acceptance of the terms and conditions is included in its entirety, so that it is clear what you are agreeing to.

This summary is intended as a reference and in no way replaces the complete Terms of Service. The complete Terms of Service can always be viewed via this link: complete Terms of Service DNA testing.

If you have any questions about these Terms of Service, please do not hesitate to contact us via info@meamedicapro.com.

Your use of the Services of Insight (excluding any services provided by Insight Pharma Services BV under a separate agreement) is subject to the terms of the legal agreement between you and Insight Pharma Services BV as described in the complete Terms of Service.

These Terms of Service apply to any use of the Services, including but not limited to:

  1. submitting a cheek swab or saliva sample for DNA extraction and processing,
  2. uploading a digital version of your Genetic Information and interacting with it on the website of Insight, and/or
  3. creating a free Insight account and using it without providing your genetic material (cheek swab and/or saliva) or genetic information.

In order to use the Services, you must first agree to the Terms of Service. You cannot use the Services if you do not accept the Terms of Service. You can accept the Terms of Service by (1) clicking to accept, or agree to, the Terms of Service, where that option is made available to you by Insight; or by (2) actively using the Services. In the latter case, you acknowledge and agree that, from the moment you start using the Services, Insight will treat this as your acceptance of the Terms of Service. Insight may offer other Services that are subject to different Terms of Service.

Other important provisions of the terms of service include:

  • You must be eighteen (18) years of age or older to order a DNA test for yourself or for any person who has legally authorized you to do so. The cheek swab submitted must be from the respective person.
  • Your cheek swab sample, once submitted to and analyzed by us, is processed in a non-reversible manner and cannot be returned to you.
  • You are purchasing the DNA test "AS-IS", based on the current state of the art of genetic testing and the technology used by Insight.
  • The reporting will continue to be developed and therefore may change from time to time without prior notice to you.
  • Our Services are intended for research, informational and educational purposes only and are not intended to be used by customers for diagnostic purposes, and are not a substitute for professional medical advice.
  • Insight will not provide any personal information to third parties without your explicit permission, unless required to do so by law.
  • Please be aware that the test results of your DNA material are your personal results and may contain information that you did not expect or may find troublesome.
  • The laboratory may not be able to process your sample within the specified time frame if your saliva does not contain sufficient DNA, if you do not provide sufficient saliva, or if the results of the processing do not meet our accuracy standards. Should the initial processing fail due to any of these reasons, Insight will make every effort to obtain a better result and in specific cases will send a second kit. In the event that the result of the second sample is qualitatively inadequate again, the maximum will have been done and Insight will have met its obligation to perform to the best of its ability.
  • Use caution when sharing genetic information with others. In addition, please be alert to the fact that any genetic information you choose to share with your doctor or any other healthcare provider may become part of your medical record and may thus become accessible to healthcare providers and/or insurance companies in the future. Any genetic information you share with family, friends or employers could be used against your interests. Also, if you share genetic information that is of no significance or of limited significance today, that information could become more significant in the future as new medical discoveries are constantly made.
  • You authorize Insight Pharma Services BV, its contractors, successors and assignees to perform genotyping services on the DNA extracted from your cheek swab sample and you explicitly request that Insight Pharma Services BV disclose the results of analyses performed on your DNA to you.
  • With respect to your use of the Services, you agree to:
    (a) provide true, accurate, current and complete Registration Information about yourself at the request of the Service; and
    (b) maintain the Registration Information and update it promptly to ensure that the data is true, accurate, current and complete.
  • You acknowledge and accept the Privacy Statement
  • You guarantee to Insight Pharma Services BV that you will not use the Services for purposes that are unlawful or prohibited by these terms, conditions or communications. You are not permitted to use the Services in any manner that could damage, deactivate, overload or impair the Services, or interfere with any other party’s use and enjoyment of the Services.
  • The content of the services may only be used for informal, personal and private use. You are not allowed to duplicate, disclose, resend, distribute, modify, supplement, sell, publish, broadcast or transmit (any parts of) the Content.
  • If you have a complaint about the work performed and/or the services provided, you are required to notify Insight in writing of this within 14 days from the date of purchase of the DNA test or 7 days from the date the complaint arose; if you fail to notify Insight within this period, the work performed and/or the services provided will be deemed to have been approved by you, the customer.
  • If you wish to terminate your legal agreement with Insight Pharma Services BV, please notify Insight Pharma Services BV in writing of this. You have the right to cancel your order of the DNA test up to 14 days after the date of receipt and you can do so without having to give a reason, provided that the contents of the kit are in their original, unused condition (and packaging). When you have used the cotton swabs or the tube code stickers, your order is final and the kit cannot be returned. If you want to exercise your right of cancellation, you have another 14 days after the date of cancellation to return the DNA sampling kit. You will be refunded the complete order amount including the shipping costs. The costs for returning the kit to Insight are for your own account.
  • Insight Pharma Services BV may make changes to the Terms of Service from time to time.

You acknowledge and expressly agree that:

  1. your use of the services is at your own risk. The services are provided on an "as is" and "as available" basis
  2. Insight Pharma Services BV does not guarantee that:
    1. the services will meet your requirements/expectations;
    2. the services will be continuously available, secure or faultless;
    3. despite all efforts to provide quality information, the results you may obtain from the use of the services are completely faultless.
  3. any material you download or otherwise obtain through the use of the Services is at your own risk. Within the limits permitted by applicable law, you expressly agree that Insight Pharma Services BV is not liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to compensation, goodwill, use, data or other intangible losses (regardless of whether Insight Pharma Services BV was advised of the possibility of such damage).
  4. the Services do not provide any advice, guarantees or information, whether orally or in writing, other than those specified in the Terms of Service.
  5. you should always be cautious when handling personal identifiable information about yourself or anyone who has legally authorized you to do so.

SUMMARY:

1. Complete agreement.
The TERMS OF SERVICE constitute the complete agreement between you and Insight Pharma Services BV and govern your use of the Services, and replace any prior agreements between you and Insight Pharma Services BV on this subject. You may also be subject to additional terms and conditions that may apply when you use related services.

2. Applicable law and arbitration.
With the exception of any disputes relating to intellectual property rights, obligations or any infringement claims, any disputes with Insight Pharma Services BV arising out of or in connection with the Agreement ("Disputes") will be governed by Dutch law, regardless of your country of origin or the location from which you visit Insight Pharma Services BV.

3. Waiver.
Any failure by Insight Pharma Services BV to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. Should any provision of the Terms of Service be deemed to be invalid by a competent court, the parties agree that the court is to aim at expressing the parties' intentions in this provision and all remaining provisions and terms of the Terms of Service will remain in full force and effect.

4. Limitation of action.
You agree that, irrespective of any law or legislation indicating the contrary, any claim or cause of action arising out of or related to the use of the Services or the Terms of Service must be filed within two (2) weeks after the provision of the results.

5. Severability clause.
If any part of these Terms of Service is found to be unenforceable, the remaining part will remain in complete force and effect.

6. Amendments.
We reserve the right to change, supplement or replace the terms of the Agreement, with effect upon publication on the websites of Insight, or to notify you otherwise. If you do not wish to agree to any changes in the Agreement, you may terminate the Agreement at any time under Article 16 (Termination).

7. Assignment.
You may not assign or delegate any rights or obligations under the Agreement.